DENTAL VISIT & COVID-19 FAQs
Can I bring my other children to the appointment?
We will practice social distancing at our office. Due to the safety of our patients and staff, one parent/guardian can bring the child to the appointment.
Will I need to wear a mask?
Yes. Patients and parents/guardians will be provided a mask to wear while inside the clinic. Patients will wash hands with sanitizer before being seen.
How do I know the office is safe and fully disinfected?
Strict infection control guidelines are always followed by OHP. Standards of the CDC, WDA, ADA, and OSHA guide our clinic operation. OHP will allow extra time for cleaning between appointments.
Is it safe to sit in the waiting room?
OHP provides a clean and sanitized wait area. All surfaces, furniture, door handles, bathrooms, reception, and common touch areas are sanitized throughout the day.
How do we know your staff is healthy?
Temperatures of employees are taken daily. If employees have COVID-19 symptoms such as fever, cough, shortness of breath, body aches or chills they are asked to stay home and seek medical attention. OHP will follow the guidelines recommended by the CDC. Dentists and dental assistants will enhanced protection equipment to keep your child safe.
When will you reschedule appointments missed when OHP was closed?
Our office will be phasing in dentists and hygienists as we follow the recommended guidelines. OHP will be calling patients who missed scheduled appointments to reschedule as appointments become available. Thank you for your understanding.
What if my child has a toothache?
Toothaches will continue to be a priority, if you are unable to reach OHP, please contact urgent care. To schedule call 920-965-0831 early mornings to allow our staff to find an appointment time
Will there be a penalty if I am unable to keep my appointment for reasons related to COVID-19?
Please give OHP as much advance notice as possible, but we will not be recording missed appointments during this time.
Please call us at 920.965.0831